Healthcare Organizations Are Expanding Case Management Services
May 5th, 2010
Source: BeyeNETWORK and ASG Software Solutions
A new healthcare study from ASG Software Solutions revealed that 82 Percent of healthcare organizations are expanding case management services.
The study finds that the increase in case management activity is attributed to the increasing complexity of case processes, quality demands and regulatory compliance.
“Case managers are better equipped to combat what survey respondents identified as the top threats to organizational profitability and downstream care quality, including:
- Patients staying beyond discharge: 70 percent of respondents said that 11 or more patients stay beyond planned reimbursement
- Recidivism: as many as one in 10 patients snap back into the same conditions that healthcare services were intended to alleviate
- Unnecessary procedures: 45 percent of respondents estimated the monthly value of paid procedures later deemed unnecessary to be between $25,001-$50,000
- Penalties: failure to meet clinical and/or IT norms can also take a hefty bite out net profit — between six to 10 percent for 43 percent BeyeNETWORK survey respondents.”
Read the complete press release from ASG Software Solutions at: Healthcare Study Reveals Healthcare Organizations Are Expanding Case Management Services

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Effective Case Management or Care Coordination has historically been a marker of high performing hospitals. Programs that have failed have done so largely because of political pressures and internal resistance to change. Resistance to using internal and external information to compare performance has been a source of anxiety to physicians and other providers of care. Best practices have occurred once that barrier is overcome and clinicians recognize that the information provides them with tools to provide better care and strengthen their competitive position. Information systems that support accurate profiling is essential.