Source:  Fierce Healthcare

A recent article from Fierce Healthcare highlights how one healthcare system uses a team approach toward reducing denials.  The case study examines a three-hospital healthcare system that had a dramatic improvement in results from 2008 to 2010 after implementing effective team approach steps.

Here are the highlights:

2008

• 77 days in accounts receivable on average
• Low cash on hand
• 99% percent of the hospital’s claims rejected on the first try

2010

• 37 days in accounts receivable on average
• Tripled cash on hand
• 3% denied claims on first try

Some of the steps they took to achieve these results:

• Counting errors
• Tweaking health information system
• Adding new scrubbing software
• Training revenue-cycle staff
• Educating the clinical team

For details of this remarkable case study visit Fierce Healthcare: Revenue-cycle case study: Reducing denials requires team approach

What steps does your healthcare organization take to help reduce denials?
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